FAQ
Q: What products does NAWAS offer?
A: NAWAS offers insulated stainless steel drinkware, including tumblers, travel cups, thermos bottles, vacuum flasks, coffee mugs, beer mugs, kids' thermos cups, and sublimation tumblers. All products feature double-wall vacuum insulation, food-grade stainless steel, and leak-proof lids for reliable temperature retention and durability.
Q: Does NAWAS support OEM and private label orders?
A: Yes. We provide OEM and private label services, including custom logos, colors, lid types, surface finishes, packaging, and mold development for exclusive designs.
Q: What materials are used in NAWAS drinkware?
A: All products use food-grade 304 stainless steel for the body and BPA-free lids. Surface finishes include powder coating, paint, electroplating, matte, glossy, and sublimation-safe coatings, ensuring safety and durability.
Q: How long do NAWAS bottles keep drinks hot or cold?
A: Double-wall vacuum insulation keeps hot drinks for 6–12 hours and cold drinks for 12–24 hours, depending on capacity and lid type.
Q: Can I order samples before bulk production?
A: Yes. Standard samples take 5–10 working days, and custom samples take 7–15 days, allowing buyers to verify quality before placing bulk orders.
Q: What packaging options are available?
A: Packaging includes individual boxes, gift boxes, window boxes, PDQ displays, and custom branded packaging with logos and barcodes for retail or promotional use.
Q: How does NAWAS ensure product quality?
A: Quality control covers all stages, including raw material inspection, in-process checks, vacuum and leak testing, heat retention testing, and final appearance inspection to ensure consistent performance and safety.
Q: Can NAWAS help with corporate or promotional gifts?
A: Yes. We provide customized drinkware with logos, colors, and packaging for corporate gifts, marketing campaigns, and events.
Q: How can I place an order or request a quote?
A: Contact us via website, email, or phone with product details, quantity, and customization requirements. We will provide a quotation, sample confirmation, and production schedule to ensure a smooth ordering process.